Complete Dental of Easton

Matthew Canna 2 months ago

Scam dentist place. Same as aspen dental. Get you in, get you x-rayed play into your fears overwhelm you with "negative outlook" refer to a partner facility to do dental work that is not need or required. Refused to re-cement a crown back in. The dentist i went to now, said they should have put the crown back in immediately. Stay away, don't get bait and switched. They will use your fear about infections and abscesses so you can go to a place that will most likely cost you thousands of dollars. Do not recommend - considering BBB involvement.

Alexis Griffith 3 months ago

I had no issues with this practice until recently. I received a bill for a specialty cleaning that was done without my knowledge or consent. When I called about the bill I was told that the hygienist failed to notify me that they were changing my type of cleaning and failed to provide me an estimate. The hygienist was “doing what was best for the patient”. I was told they would notify the hygienist and this would be something they worked on going forward, but long story short it’s my problem and I’m stuck with the bill.

Brandon Reed Edited 4 months ago

UPDATE: Spoke to my insurance provider and they are in network and covered. The office's excuse was that they dropped them in the middle of the insurance year???? DO YOURSELF A FAVOR AND READ MY REVIEW. 10-Year Patient Discarded Over Billing Inconsistencies – Beware I have been a patient here since this practice opened its doors, referring countless neighbors and friends over the last decade. It is disappointing to write this, but after ten years of loyalty, the lack of professional courtesy and billing transparency has become impossible to ignore. My family transitioned from the office’s in-house dental plan to my business insurance over a year ago, after confirming via phone that our new provider was accepted. Since then, the experience has been a chaotic mess of "hidden" balances: • Inconsistent Billing: My wife was repeatedly presented with unexpected balances while I was told I had none. When I requested itemized bills to understand the discrepancy, I was met with "we’ll get back to you" multiple times. • Ultimatums: I was eventually told I couldn’t be seen unless I paid a balance they couldn't clearly explain. Magically, when I showed up for my appointment the next day,

mike mattera 5 months ago

I had a dental emergency and needed to set up an appointment as a new patient. They managed to get me in the next day right after I got out of work. The facility is nice and clean and the staff is very friendly. The Dr answered all my questions satisfactorily. But this facility is way behind the times as far as modern technology is concerned. I left my visit with two prescriptions and a referral for the oral surgeon. All three were sheets of printer paper. Why did I enter all my pharmacy information online before my visit for you to NOT send an electronic prescription to my pharmacy??? I haven't seen a paper prescription in over a decade. And the referral, where it says Dr: they just wrote George. I don't even know if that's a first or last name. And nowhere on the referral does it list the name of the facility issuing the referral. So when I called the oral surgeon, you can imagine the fun I had when they asked me the name of the Dr and I had to tell them I have no idea, it just says George. Then when they tried to show me my x-rays, they couldn't even get them to display on the monitor in front of me. No big deal for me to get up and look at the screen behind me. But clearly this

Adam Berger 5 months ago

Complete Dental of Easton is hands down the best dental practice I’ve been a patient of! I recently moved to the area and needed a new dentist. This practice was highly recommended and they did not disappoint. Extremely thorough and helpful in explaining things that no previous team had ever explained to me about my mouth and overall oral health. The dental hygienist, Jessie was A+ in her level of patient care and expertise. For once a dental visit was not unpleasant!